Making a claim...

We know it can be stressful when the unexpected happens. That's why we are here to help.

Our highly experienced in-house claims team will be by your side to help make the process is as smooth as possible. We will work with the insurer on your behalf to ensure you receive your full entitlement without delay.

1. Notify us of your claim

When a claim event occurs, it's vital to notify us as soon as possible

For many claims, a specialist assessor may need to be appointed to assist.

Email us below, letting us know what has happened.


Alternatively you can call us on 1300 255 747 during normal office hours.

3. Claim Follow Up

Our dedicated claims team will stay in touch with you and the insurer, and contact you any time we have an update.

Please make sure that we have your best contact phone number, so that we don't have any trouble reaching you.